Waitrose Oundle Roof Leak Repair — Commercial Maintenance
When the Waitrose Oundle management team reported water entering the supermarket near the checkout tills, 360 Maintenance Solutions attended to investigate. The team examined the flat roof, identified visible membrane damage, planned targeted repair work and returned during suitable dry weather to repair localised defects and treat vulnerable roof joints.
The call: water leaking near the checkout tills
The management team at Waitrose Oundle contacted 360 Maintenance Solutions about water entering the store around the checkout area. Leaks in a customer-facing retail space need careful investigation and a practical repair plan. Our team attended to inspect the problem and the flat-roof covering above, recording defects visible in the roof membrane.
What our roof inspection revealed
The photographs show several marked areas and splits or punctures in the flat-roof membrane. These visible defects were assessed as possible routes for rainwater to enter the roof system. The team identified localised repair locations, including membrane joints and penetrations that required preparation and protective treatment.
Damaged roof membrane
Close-up photographs show narrow openings and split areas marked for repair.
Weather-dependent roof work
Rain delayed the repair programme. The team returned once a suitable dry-weather window was available.
Targeted roof repairs
Affected locations were cleaned and prepared, with localised patches and waterproofing applied to selected defects and joints.
Repair works carried out
The final photographs document completed patch areas and dark protective treatment along roof seams. Continued watertight performance requires monitoring during subsequent rainfall.
How we approached the repair
- Attend and investigate. Respond to the management team's leak report and examine the roof to identify likely entry points.
- Mark and plan. Mark visible splits and defects and decide which locations needed localised work.
- Wait for safe, dry conditions. Schedule waterproofing and membrane repair during a suitable weather window rather than trying to complete moisture-sensitive works in rain.
- Prepare and repair. Clear and prepare affected areas, carry out local patching and apply roof-compatible waterproofing treatment to selected damaged sections and joints.
- Document the work. Record the visible repairs with photographs for the client. The pictures show treatment applied; they do not establish the results of a later water test.
Real photographs of the Waitrose roof repairs
Ten genuine photographs document the roof inspection, marked defects, surface preparation, patching and waterproofing treatment. The photographs show the repair process rather than a laboratory or flood-test result.

Suspected membrane defect areas marked during the roof inspection.

Preparing and clearing the affected roof area before repair.

A close-up showing damage to the single-ply-style roof surface.

Visible defect marked for repair.

A closer view of the roof membrane opening.

Material staged alongside the local repair area.

A localised patch and surrounding waterproofing treatment.

Roof membrane joints following waterproofing treatment.

An overview of the treated areas on the commercial flat roof.

Close-up of a treated membrane join following the repair.
Commercial maintenance at an occupied supermarket
The challenge on this job was not only locating the possible water-entry points. Weather conditions affected when the repair could be completed. We coordinated an investigative visit, planned the work, and returned in dry conditions to complete the targeted repair scope. This is an example of responsive commercial maintenance where site conditions, customer operations and work sequencing must be considered together.
Project area: Oundle, near Peterborough
This public case study intentionally gives the town only, not the exact project address or postcode. Our homepage Job Completed Map uses a general Oundle-area marker.
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