What does “unsatisfactory” mean on an EICR?
An EICR is marked unsatisfactory when it contains one or more observations that require remedial work or investigation — typically C1 or C2 findings, or FI. A report with only C3 (improvement recommended) observations is not unsatisfactory on that basis.
Why has my EICR been marked unsatisfactory?
The report will list the specific observations. A C1 indicates danger present; a C2 indicates a potentially dangerous condition; FI indicates further investigation is required. Each observation should describe what was found and the code applied. Our EICR codes guide explains each code in detail.
What should a landlord do immediately after receiving an unsatisfactory EICR?
- Read every observation on the report carefully.
- Identify the C1, C2 and FI items specifically.
- Check whether the report specifies a shorter timescale than 28 days for any item.
- Contact a suitable electrical professional to arrange the work.
- Arrange required remedial work (for C1/C2) and any investigation (for FI).
- Keep records of the report, the quote and the work carried out.
- Obtain appropriate written confirmation or certification after the work.
- Provide documentation to the required recipients in accordance with the applicable rules.
How long do I have to complete EICR remedial work?
Under current England regulations, required remedial or investigative work generally needs to be completed within 28 days of the report, or sooner where the report itself sets a shorter deadline. Always follow the timescale stated on your report.
Current government guidance recognises that genuine practical constraints can sometimes occur — for example difficulty obtaining a part or arranging access. Where that happens, landlords should be able to demonstrate the reasonable steps they took and retain clear records. This is not permission to ignore the deadline: act promptly and keep evidence of your efforts. See the GOV.UK electrical safety guidance for the current detail.
Can tenants remain in a property with an unsatisfactory EICR?
There is no single yes or no answer — severity varies. A C1 indicates danger present and requires urgent attention; the advice should follow the inspector’s findings and any required safety action, which may include making the affected part safe immediately. A C2 requires remedial work within the deadline. The right response depends on the specific observations, so follow your electrician’s advice for the affected installation.
Does an unsatisfactory EICR mean I need a full rewire?
No. Outcomes can range from relatively contained remedial items — replacing an accessory, correcting a bonding connection — through to more extensive work, depending on the actual condition identified. The scope is determined by the specific observations, not by the unsatisfactory result itself.
What does EICR remedial work involve?
Depending on the observations, remedial work can include:
- Replacement of damaged or non-compliant accessories.
- Work on protective devices.
- Earthing and bonding corrections.
- Circuit repairs.
- Investigation of unidentified defects (FI items).
- Other installation-specific work identified by the inspector.
No claim is made here that all of these are always required — the work is driven by the specific findings on your report.
Do I need another EICR after remedial work?
Appropriate written confirmation or certification is needed after the work, but it is not always a completely new full EICR. Current government guidance indicates acceptable forms can include:
- A satisfactory EICR.
- An Electrical Installation Certificate.
- A Minor Electrical Installation Works Certificate.
- Other appropriate electrical certification.
The right form depends on the work carried out and the current regulatory requirements. Your electrical professional can advise what applies to your situation.
What documents should landlords retain?
- The original EICR (and any previous reports).
- Quotes and work orders for remedial work.
- Repair records and invoices.
- Appropriate electrical certificates confirming completed work.
- Tenant and agent communications about the work.
- Evidence that documents were provided where required.
What happens if required remedial work isn’t completed?
Local authorities have enforcement powers in relation to electrical safety standards in the private rented sector. This is not a reason for alarm — it is a reason to act promptly, keep good records and complete the work within the required timescale. Peterborough City Council’s Housing Standards team can advise on local requirements.
What we see on Peterborough rental properties
We carry out EICR remedial work for landlords across Peterborough, often replacing accessories, correcting bonding and investigating FI items. We describe this in general terms rather than claiming any particular pattern across all properties.
Example EICR remedial-work workflow
How much does EICR remedial work cost?
Cost depends on the number and nature of observations, access, parts, any re-testing and certification, and whether circuits need further investigation. Our Prices page shows current EICR inspection rates; remedial work is quoted after inspection. See our EICR service page for details.
Official sources and further reading
- GOV.UK — Electrical safety standards in the private rented sector
- Peterborough City Council — Private housing
Reviewed using official GOV.UK electrical safety guidance current on 30 September 2026. This is general information, not legal advice.